Shipping and Returns

Shipping Policy

What ship methods are used? What ship methods are used?

We use outside delivery companies (UPS, FedEx, DHL, and USPS)

When will my order ship? When will my order ship?

Most orders placed on business days will be processed and shipped within 2-4 business days.

We are unable to deliver on weekends or public holidays, any orders placed during this period will be dispatched the following business day.

How long does my order take to arrive? How long does my order take to arrive?

Standard worldwide shipping: 5-10 days to arrive.

What is the shipping fee and how do I qualify for free shipping? What is the shipping fee and how do I qualify for free shipping?

The shipping fee is $6.95 within US and between $8 and $18 in the rest of world. We offer free standard shipping on all orders over $80.

Where does Bellafit ship from? Where does Bellafit ship from?

We ship orders from our warehouse in California, EU and Asia.

What should I do if my package is missing? What should I do if my package is missing?

Please contact us if you have not received your delivered order or it has been lost in transit by the carrier. We would be happy to assist.

What is your policy on failed delivery attempts? What is your policy on failed delivery attempts?

If a courier is unable to deliver a package due to failed delivery attempts (e.g., no one is available to receive the order), it is the customer's responsibility to claim the package from the courier or arrange for redelivery. We are not responsible for unclaimed packages or any associated delays.

Returns Policy

How can I return? How can I return?

Please submit here your return: https://bellafit.loopreturns.com/#/

Please note that the Buy 1 Get 1 Free promotion allows for a one-time free exchange, but it is not possible to return either item for a refund. This ensures you can swap sizes if needed, but returning the 1+1 items is not permitted.

Do you offer exchanges? Do you offer exchanges?

Yes we offer one FREE exchange for the same or other product. An exchange is a final purchase and cannot be returned.

My item arrived damaged how can I get a new one? My item arrived damaged how can I get a new one?

Defective items MUST be reported within 7 days of delivery. If not reported within the time frame, we will not be able to further assist you in the matter. To do so, please submit a return request through our returns portal and select 'Item was damaged' as the return reason. You will need to upload a photo evidencing the damaged item for the request to be approved.

Which products are non-returnable? Which products are non-returnable?

Can I return my order for a refund during the Pre-Black Friday to New Year Sale? Can I return my order for a refund during the Pre-Black Friday to New Year Sale?

During our Pre-Black Friday to New Year Sale, which runs from November 19th to January 7th, orders are only eligible for exchange or store credit. Refunds will not be issued for items purchased during this promotional period.

If your item doesn’t fit, you can exchange it for a different size.

Where are your return locations? Where are your return locations?

We offer domestic return locations in US, UK, CA, AU, EU and UAE. Submit here your return